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You can place an order directly on our website, www.simkonline.in. Simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.
To enter your shipping address for an order on www.simkonline.in, follow these simple steps:
During Checkout:
After adding items to your cart, proceed to checkout by clicking on the cart icon and then “Checkout.”
You will be prompted to enter your shipping address details. Please provide accurate information to ensure smooth delivery of your order.
Updating Your Address:
If you need to update or change your shipping address after placing an order but before it has been shipped, please contact our customer service team immediately at email or phone number.
Saving Multiple Addresses:
You can save multiple shipping addresses in your account for convenience. Simply log in to your account, navigate to “My Account” or “Address Book,” and add/edit addresses as needed.
Verification:
To ensure accurate delivery, double-check all details including the recipient’s name, address, city, state, ZIP code, and contact number before confirming your order.
International Shipping:
For international orders, please ensure to provide all necessary details required for customs clearance in your country. We currently ship to [list of countries you ship to].
Special Instructions:
If you have specific delivery instructions (e.g., leave package at front desk), you can include these during checkout in the “Order Notes” or “Special Instructions” section.
Address Accuracy:
It is essential to provide a correct and complete shipping address to avoid delays or issues with delivery. We are not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.
Contact Us:
If you encounter any difficulties or have questions regarding entering your shipping address, please don’t hesitate to contact our customer service team. We are here to assist you.
We accept payments via credit/debit cards, net banking, UPI, and other popular payment methods as indicated on our website.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
We strive to process and dispatch orders within 3 business days. Delivery times may vary depending on your location and shipping method chosen during checkout.
Currently, we only offer shipping within India. We hope to expand our shipping options in the future.
Please refer to our Returns and Refund Policy section for detailed information on returning items and requesting refunds.
You can reach our customer service team via email at email support@simkaonline.in or by (+91) 8858618378. Our team is available [hours of operation] to assist you.
8. Are the products on www.simkonline.in authentic?
Yes, we guarantee that all products sold on our website are authentic and sourced directly from authorized distributors and manufacturers.
You may cancel your order before it has been shipped. Once shipped, please refer to our Returns and Refund Policy for information on returning items.
Yes, we offer gift wrapping services for a nominal fee. During checkout, you can select the option to add gift wrapping to your order.
To stay informed about our latest promotions, new arrivals, and exclusive offers, you can sign up for our newsletter on our website.
Currently, we have a physical retail store (Ofline Store) for the dresses listed on the website, which has been operational for several years.
(+91) 8858618378
support@simkaonline.in
Simka Store, Sardarnagar Colony, Nighasan Road, Lakhimpur-Kheri (UP) Inda - 262701